Health Care Information Solutions has an unmatched client support team, who provide complete assistance with any question or concern you might have.

We offer a 24-hour a day, 7-days a week toll free phone support line. Users will never have to speak with a machine. There is always a person on the other end of the line to report or check the status of any support ticket.

HCIS also offers an exclusive online ticketing and knowledge base system. The online ticketing system is web-based allowing users to open new trouble tickets, check the status of existing tickets, or look for solutions on our knowledge base from any location. An email is generated automatically and emailed to all users for whom the ticket applies whenever the status of the ticket changes or a solution is provided.

HCIS understands that a software package is only as good as the team that stands behind it. We are committed to providing an unparalleled level of support for all of our users.

800.437.0020
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